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PRIVACY POLICY
The privacy of our employees and customers is of utmost importance.
Fildes Pty Ltd and its employees embrace the National Privacy
Principles. We view privacy as a serious matter and strictly adhere
to the National Privacy Principles and the Privacy Act 1998.
PRIVACY GUIDELINES
What We Collect
The type of personal information that we collect includes; names,
addresses, telephone numbers and other contact details, date of
birth, financial information (when applying for credit) and employment
information.
We do not collect sensitive information such as political or religious
beliefs, ethnic background or sexual preference.
Why We Collect
Generally we collect and use personal information about our customers
and employees to establish new accounts, grant credit, recruit
and select new employees, promote products, to assist our internal
administration and to provide our range of products and services.
From time to time, we may use personal information, and when we
do this, we will ensure that the information is handled confidentially
and in strict accordance with the stated purpose at the time of
collection and the provisions of the Privacy Act.
How We Collect
Generally we collect information from persons when they submit
an application form (eg employment application, credit application),
provide information to us in writing, where personal information
is requested or in the course of providing you with our products
or services.
We may collect and update that information over the phone, in
person, over the internet, when you write to us, or if you participate
in our marketing campaigns. We may also collect information through
third parties. At or near the time of collection, we will advise
of our contact details, access to information and the purpose
of collection, any organizations that the information may be provided
to and the consequences of information not being provided (if
any).
Disclosure
We will not disclose any personal information for any other purpose
without your consent, except where the use or disclosure is required
or authorised by law.
Storage and Access to Information
We use appropriate security measures and technology in line with
industry standards to ensure your personal information is protected.
We review and update our security measures as appropriate.
We will take reasonable steps to ensure that the personal information
we collect, use or disclose is accurate, complete and up to date.
Following a request, we will provide personal information we hold
in accordance with the provisions of the Privacy Act. A fee for
this may be charged to customers to cover administration costs.
Contacting Us
We may be contacted via email at fildes@fildes.com.au
or our postal address Fildes Pty Ltd, 28-32 George Street,
Sandringham, Victoria, 3191
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